Topic outline

  • Demo ACA

    Welcome to the Accredited Claims Adjuster Course

    This is a demo version of the approved course.  We have included a small portion of the actual course as a sample.
    Course Description

    INS013FL40 - The Florida 40-Hour Accredited Claims Adjuster Designation course is designed as a self-paced course delivered online. After successfully completing the entire online course (including course Final Exam), the candidate may secure the 6-20 All-Lines (Company/Independent) Adjuster License. A State Examination is required for the 3-20 Public Adjuster / T31-20 Public Adjuster Apprentice License.

    The Florida Adjusters Study Manual (most current edition) may be used as a reference in conjunction with this online course.

    Your course contains Lessons, Quizzes and a Final Exam. Lessons are not graded (the grade shown is for your information only). Lessons should be repeated as often as possible until you are confident you know the material. There is one quiz per unit. We suggest that you should have at least a 90% score on the Unit Quizzes to learn the material thoroughly and do well on the Final Exam. We encourage you to attempt the quizzes as many times as you wish. Your highest score will be used. There are no timed tests in this course.Your Quiz average is worth 50% of your final grade and the Final Exam is the other 50%. Your final course grade average must be at least a 70% to pass the course. Upon passing the course, your Certificate of Completion will be mailed to you by the college.


    Jan Bradburn You can contact the instructor, Jan Bradburn, by email at: in the event that questions arise regarding course content only.

    Should you have any technical issues or questions, please email us at:, or call us toll-free at 866-357-0841.

    Important Note: By taking this course, you acknowledge that you are required to answer all questions unassisted by any person, course material or other aides. You further acknowledge that a violation of this shall result in the loss of course credit and administrative sanction by the Florida Department of Financial Services.

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  • Unit 1

    Insurance Terms and Concepts

    * There is a quiz after the lessons in each unit. Quizzes appear once you have completed the associated lessons, until then they are invisible.