INSTRUCTOR INFORMATION
Name: Lillian D. Bjorseth
Email: lbjorseth@oltraining.com
Phone: 630-983-5308
Fax: 630-983-5312
Biography: Lillian D. Bjorseth uses her vast knowledge of communication, business networking and business development to help you build high-value relationships. She's the author of the Nothing Happens Until We Communicate CD/workbook series, which includes We Say It Without Words and Don't Wait Another 10 Seconds. Her other works are Breakthrough Networking: Building Relationships That Last, 52 Ways to Break the Ice & Target Your Market, and she's a contributing author to Masters of Networking. Lillian is an Inscape Publishing certified DiSC trainer and a member of National Speakers Association. Her Fortune 100 experience includes 11 years at AT&T where she trained top executives in media and communication skills.
COURSE INFORMATION
Course Title: What You Say Before You Speak
OLT Course #: CP001
Course Description: The success of any personal encounter in the business world begins the second someone lays eyes on you, often long before either of you says a word. A professional image - appearance and behavior - helps start the experience in the right vein since people decide 10 things about you within 10 seconds of seeing you. Learn the art of impression management, equally applicable to men and women, so you know how to determine what impression you want to make and then how to look and act to get that reaction. You tell others how to treat you. Your business associates and coworkers mirror whether you want to be treated as Number One or Number Ten no matter your level. It's time to take charge and positively impact your career!
Location: Online
Meeting times/dates: 24 hours a day, 7 days a week
Prerequisites: none
COURSE GOALS: To help business people at any level recognize the benefits of a confident aura inside and outside the office and how to create and portray it. To polish your professional presence no matter your job or title.
COURSE OUTLINE:
I. Introduction
II. The Language of Appearance
III. The Language of Behavior
IV. Final Exam
Name: Lillian D. Bjorseth
Email: lbjorseth@oltraining.com
Phone: 630-983-5308
Fax: 630-983-5312
Biography: Lillian D. Bjorseth uses her vast knowledge of communication, business networking and business development to help you build high-value relationships. She's the author of the Nothing Happens Until We Communicate CD/workbook series, which includes We Say It Without Words and Don't Wait Another 10 Seconds. Her other works are Breakthrough Networking: Building Relationships That Last, 52 Ways to Break the Ice & Target Your Market, and she's a contributing author to Masters of Networking. Lillian is an Inscape Publishing certified DiSC trainer and a member of National Speakers Association. Her Fortune 100 experience includes 11 years at AT&T where she trained top executives in media and communication skills.
COURSE INFORMATION
Course Title: What You Say Before You Speak
OLT Course #: CP001
Course Description: The success of any personal encounter in the business world begins the second someone lays eyes on you, often long before either of you says a word. A professional image - appearance and behavior - helps start the experience in the right vein since people decide 10 things about you within 10 seconds of seeing you. Learn the art of impression management, equally applicable to men and women, so you know how to determine what impression you want to make and then how to look and act to get that reaction. You tell others how to treat you. Your business associates and coworkers mirror whether you want to be treated as Number One or Number Ten no matter your level. It's time to take charge and positively impact your career!
Location: Online
Meeting times/dates: 24 hours a day, 7 days a week
Prerequisites: none
COURSE GOALS: To help business people at any level recognize the benefits of a confident aura inside and outside the office and how to create and portray it. To polish your professional presence no matter your job or title.
COURSE OUTLINE:
I. Introduction
a) Syllabus
II. The Language of Appearance
a) Dressing in the Workplace
b) The One-Two-Three Punch
c) Punch One - Color
d) Punch Two - Style
e) Punch Three - Fit
f) General Appearance Hints
g) Imaging Advice for Men
h) Imaging Advice for Women
b) The One-Two-Three Punch
c) Punch One - Color
d) Punch Two - Style
e) Punch Three - Fit
f) General Appearance Hints
g) Imaging Advice for Men
h) Imaging Advice for Women
III. The Language of Behavior
a) Introduction
b) Body Language Ground Rules
c) Body Language Movements, Mannerisms, and Gestures
d) Appropriate Space
e) Sitting
f) Your Hands and Face
b) Body Language Ground Rules
c) Body Language Movements, Mannerisms, and Gestures
d) Appropriate Space
e) Sitting
f) Your Hands and Face
IV. Final Exam
Last modified: Saturday, 10 November 2012, 2:59 AM