Frequently Asked Questions

Click on the category to browse FAQs.
  • Can I sell OLT courses? (5)

    These are the questions most frequently asked by people who are interested in selling OLT courses . If you do not see your question or if you require more assistance please call our office between 8:00am and 5:00PM EST toll free at 866-357-0841 (Local 561-283-0333) or send us an email at
  • Certification of completion - or grade submittal forms (7)

    If you can't find, or don't understand something about your Grade Submittal form or Certificate of Completion, please check here.  If you don't find the answer you need, please ask us.
  • Continuing Education (1)

    Questions and Answers about Continuing education
  • Error Messages and what they mean (2)

    I know it is tempting to believe that all errors received when we visit a website are caused by that website, and many of them are.  However there are some errors that are caused by our own connection to the internet, by things that are happening between our computer and local network, and between our local network and the wide area network.  Sometimes the errors are with a specific website (like or a page on that website, sometimes they are errors within our own Internet Service Provider, and sometimes the errors are on our own computer, or between our computer and our modem at home or work.
  • In Your Course (10)

    If you have a question about navigating within one of our courses, or how your courses work, you can frequently find the answer here.  If not, please ask us and we will both answer your question and publish the answer for other students.
  • Job Search (1)

    Hire an Agent/Get hired as an Agent:

    OnLine Training would like to extend a personal invitation for you to join our new network for former, current, and future students. It is our hope that the new network will make it easier for our students to find employment opportunities within the insurance industry.
  • Licensing questions (1)

    This category contains information about getting your license, and also about renewing it if you allow it to lapse.
  • Registrations (New course) (3)

    If you have a question about the registration process, please check here for questions we have already answered, and then - if you still have questions or concerns, please ask us and we will help.
  • Surveys (1)

    The following is one example of a survey sent to former students. From time to time we do reach out to past students with surveys, etc, we greatly appreciate your replies. As always your personal information is NEVER made public.
    Survey Results

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